Thuraya Communications Customer Billing Solutions

Thuraya

Thuraya is the communications subsidiary of the satellite operator Yahsat, based in the United Arab Emirates. The Thuraya-Yahsat satellite constellation provides extensive global coverage for use by commercial and government customers. Thuraya itself specialise in high-quality communication equipment, including handheld satellite phones, portable antennae, and broadband devices.

Thuraya-Yahsat is the sixth-largest global satellite operator, with a Geostationary fleet providing C, L, Ka, and Ku band coverage across Europe, Africa, the Middle East, Asia, and South America.

Satellite constellation Icon Thuraya (1)

Global Network Coverage

Through its reliable range of satellite phones and links to the GSM network, Thuraya’s service provides global network access from most locations, including some oceanic areas and limited Polar Regions. More information on this can be found here.

Thuraya’s core coverage is Europe, the Middle East, Africa, Asia and Australasia. North and South America are not covered. However, Thuraya phones outside of Thuraya’s direct coverage can usually link to the terrestrial GSM network. Please contact Thuraya for details and exceptions. Broadband and mid-band data can be accessed through a portable antenna kit.

Thuraya has recently launched the new X5-Touch satellite phone (currently the world’s smallest device), aimed at the consumer market as well as business users. The phone was the winner of the MSUA Top Mobility User Experience Solution Award 2019.

How To Streamline Your Customer Billing Process

SATbill provides communication service providers using the Thuraya satellite network with a streamlined and effective billing system, compatible with all call types and value-added services.

SATbill simplifies your customer billing process, allowing you to issue automated, bespoke invoices with greater accuracy, in a shorter time. Extensive margin controls and reporting options give users full visibility over their costs, profit margins, and competitiveness. SATbill is compatible with all major satellite operators and can be tailored to meet the specific needs of individual customers.

To find out more about SATbill’s features and benefits, please call one of our communication specialists today.

3.25

MILLION

Invoices generated

42

Providers covered

56,000

Terminals/SIMs handled

£

325

MILLION

Revenue generated for customers

14

Different countries

Client Testimonials

From set up to implementation Symbiosys always provided a very prompt response times and resolution to any query. Working with a Company that understands our Airtime business proved very useful and saved a lot of time in set up meaning we were able to go from start to first invoice in three months.
SATbill has been an incredibly useful tool for our Airtime business allowing us better visibility, control and reducing the complete airtime process.

Airtime Manager

SIRM UK Ltd

We have improved our productivity in managing the billing processes for our airtime business division with the use of SATbill from Symbiosys Business Solutions. We are now able to ensure timely and accurate billing for our customers which in turn improves customer satisfaction. The solution has some standard and yet very useful reports for cost and sales analysis. More importantly, Symbiosys Business Solutions are very flexible and this makes it easier to do business with them and their support team are very responsive to any support we need.

Ooi Chee Kong
Sales Operations Manager

Jason Electronics Pte Ltd

We have a large number of customers who purchase satellite traffic from our company, and for years the management of billing was one of the most complex processes in our organisation. The launch of the SATbill project has enabled us to make this process simpler and more efficient and to be able to create custom subscription profiles for our customers.

Gaetano Volpe

Airtime Manager

SIRM Italia S.R.L

SATbill has been the best software investment our Satcom division has made in years; it saves time and money and provides our customers with a professional invoice and specification.

Airtime Manager

Alphatron Marine

Dounia Gnaou

Financial Manager

Soremar Group

Symbiosys Business Solutions commitment to improving our business processes and supporting our systems, combined with their high level of customer support, has dramatically enhanced our cash flow and enabled us to offer improved services to our customers.

Managing Director

7E Communications Limited

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Thuraya

Thuraya

Thuraya Features And Benefits

Global Network Coverage

How To Streamline Your Customer Billing Process

3.25

42

56,000

£

325

14

Download Our FREE Ultimate Guide to Satellite Airtime Billing

Client Testimonials

Latest From the Blog

How Do Iridium Service Providers Bill Their Customers For Certus Services?

How To Integrate Your Back-Office, CRM & ERP Systems With Your Satellite Airtime Billing System To Improve Efficiency & Productivity

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