Support & Maintenance
Following a successful implementation of SATbill, we then provide you with a value-driven support and maintenance service. The service commences from the date of handover and runs for a period of 12 months. It is renewable every year and runs concurrently with your SATbill license.

SATbill Support
Support includes operational assistance delivered within a Service Level Agreement as and when required. Support services are undertaken via telephone, e-mail and web-based remote access. Having access to our skillful and knowledgeable support staff ensures that your billing cycles run smoothly each month. If an operational issue arises during a billing cycle then we deal with it promptly and efficiently to ensure that your billing is completed successfully and in a timely manner.

SATbill Maintenance
New features and enhancements in SATbill are released on a regular basis to help you attain and maintain competitor advantage in your sector of the market. Any bugs found in the system during the release period are fixed and documented in the release notes along with the new features and enhancements.
New features and enhancements are driven both by customer requests and by provider changes. The priority that we assign to each request and change is covered in our customisations policy.
Request My Live Demo
The best way to gain an insight into SATbill’s capabilities is to have a live SATbill demo. The demo normally takes about 1 hour, and you will have the opportunity to ask questions and discuss any specific requirements that you may have during the demo.

3.25
Invoices generated

42
Providers covered

56,000
Terminals/SIMs handled

£
325
Revenue generated for customers

14
Different countries
Download Our FREE Ultimate Guide to Satellite Airtime Billing
We have put together a helpful overview aimed at satellite service providers looking to improve their billing processes and systems. Get your copy today.

Client Testimonials

SATbill has been an incredibly useful tool for our Airtime business allowing us better visibility, control and reducing the complete airtime process.

Airtime Manager

.webp)
Ooi Chee Kong
Sales Operations Manager


Gaetano Volpe
Airtime Manager


Airtime Manager

SATbill has been an incredibly useful tool for our Airtime business allowing us better visibility, control and reducing the complete airtime process.

Dounia Gnaou
Financial Manager


Managing Director
Latest From the Blog
In today's digital world, businesses strive to streamline operations and increase efficiency. One proven way to do this is by integrating your back-office, CRM, and ERP systems...
‘Revenue’ is distinct from ‘billing’ (or sales) in that it is based on the value of the service delivered to the customer and when it is delivered, and not what was charged for it...